Xiaoyin SUN, OD

Xiaoyin SUN, OD
DR SUN EYE CARE LLC 6 Market ST, Suite 920 Plainsboro, NJ 08536
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
The service is terrible! I mean it id terrible. The front deskmlady seems to be the owner of the business, and the doctor is an employee. The doctor listens to the lady what to do with their patients. Don't be fooled on your important eyes. Eyes are too important to not easily give to someone you cannot trust.
by Bernardo xxx.xxx.113.191
December 16, 2017
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Extremely Friendly
Was this provider's staff friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Does the provider's staff treat you well?
Mostly
by Lisa xxx.xxx.148.175
July 01, 2014
Was it easy to make an appointment with this provider?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.100.117
December 04, 2013
Normally I don't leave comments on any Doctor's visit. However Dr Sun was so different, she was so patient and always smalling, she tried to answer the question in the way patient could understood. So far I've visited her office twice and the waiting time was no more than five minutes.
by Loen xxx.xxx.140.56
October 18, 2013
TERRIBLE. AVOID AT ALL COSTS. THEY MADE ME MUCH MUCH CHEAPER LENSES THAN WHAT I PAID FOR WITHOUT NOTIFYING ME TO REFUNDING ME. THEY CAUSED ME WITHOUT GLASSES FOR 3 MONTHS!!! CAN NOT BE WORSE. IF I DID NOT FIND OUT, THEY WOULD HAVE STOLED MY MONEY AND FRAUDED THE INSURANCE COMPANY.

NOTE, THE GOOD REVIEWS BELOW ARE FAKE, FROM THEIR FAMILY AND FRIENDS.

They were a little too argumentative and angry. They didn't seem like they wanted to listen to almost everything I had to say. I would never visit them again. I was very disappointed. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. Their office was nice and quiet. I was worried it would be overly loud but it was fine. They never take that extra step to make me feel special. I haven't ever felt that they care enough to get to know me and that I'm almost an irritation.
by R xxx.xxx.246.1
June 25, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.51.241
May 20, 2013
Was it easy to make an appointment with this provider?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Was the waiting area spacious?
No, but I can always find a seat
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
by Anonymous xxx.xxx.84.229
April 03, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you going to visit this provider again?
Sure
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
by Anonymous xxx.xxx.216.147
January 09, 2013
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.171.158
November 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.216.148
September 18, 2012
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