Dr. James Underwood, DVM

Dr. James Underwood, DVM
Twenty First Street Vet Clinic 1200 N 21st Street Newark, OH 43055
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
Yes
by Anonymous xxx.xxx.174.141
August 21, 2014
Was your pet anxious to leave this veterinarian's office?
Extremely anxious! My pet was so relieved when we left
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Were the examining rooms clean and free of odor?
Yes
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
by Anonymous xxx.xxx.41.185
February 24, 2014
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Was this animal hospital's staff friendly?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by tom spring xxx.xxx.29.202
August 12, 2013
Does this veterinarian send reminder cards for your pets annual check-up?
They say they do but I've never received one
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Would you recommend this animal hospital to others?
No
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did you feel that this veterinarian's pricing was fair?
It wasn't too bad, but I'm not sure I got my money's worth.
by bill xxx.xxx.13.56
October 24, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
December 02, 2011
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
September 07, 2011
Would you refer this provider to a family or friend?
Yes
by Anonymous
March 02, 2011
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