Machon Walker, DDS

Machon Walker, DDS
Serenity Dental 14333 Laurel Bowie Road #307 Laurel, MD 20708
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Great Dentist and staff!!!
by Sparkle xxx.xxx.108.175
March 02, 2017
I was told I had 5 cavities. Upon telling her assistant at the front desk that--she reared back appalled at the information I passed on to her when I told her I had to get back in touch about making an appt. Upon getting a second opinion...I was told I only had 2 cavities and vowed never to go back again nor will my children go back. I am on Medicaid and felt that she was riding the system. She was willing to put me through extra pain and taking days off from work that I can not afford in order to get what she can out of the system. Pretty disappointing. I will never recommend this "provider" to another person in need of dental care.
by Mother of two xxx.xxx.9.130
October 06, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Dee xxx.xxx.176.168
April 06, 2012
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. The office was very easy to locate. I didn't have any trouble finding it at all. It is obvious that their office is cleaned regularly. It was fantastic.
by christian
August 14, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
by Anonymous
March 03, 2011
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