Soundview Throggs Neck Community Mental Health Center - On Site School

Soundview Throggs Neck Community Mental Health Center - On Site School
Soundview Throggs Neck Community Mental Health Center - On Site School 1967 Turnbull Avenue Bronx, NY 10473
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
2.5 star average for Value
Excellent services for children
by Michelle Goldstein xxx.xxx.141.20
July 24, 2018
Did this counselor answer all of your questions?
No, I left confused and frustrated
Was this counselor friendly?
Not really
Did you leave feeling satisfied with your visit?
Not satisfied, but not unhappy
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No
Were you satisfied with your appointment with your provider?
Not really
by Anonymous xxx.xxx.238.234
September 25, 2014
Was this provider's office clean?
Yes everything was neat and sterile
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did you experience unnecessary pain during your visit?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.87.227
September 06, 2013
Does this provider offer flexible appointment times?
Yes
Does this provider promptly return your phone calls?
Yes
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous xxx.xxx.175.86
July 01, 2013
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous
December 16, 2011
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
September 22, 2011
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Did this provider have reasonable prices?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
September 22, 2011
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