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Orange County - Adult Mental Health Services, Health Care Agency, Behavioral Health Services

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Orange County - Adult Mental Health Services, Health Care Agency, Behavioral Health Services
Orange County - Adult Mental Health Services, Health Care Agency, Behavioral Health Services
(7 Reviews)
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23228 Madero Mission Viejo, CA 92691
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Expertise
4 star average for Expertise
Value
4 star average for Value
Did you feel that this counselor was understanding?
Yes
Did this counselor allow you to speak without interruption?
Yes
Did this counselor show genuine concern for your situation?
Yes, I knew that they cared about me
Do you feel confident that this provider will work with you until a solution is reached?
Yes
Does this provider offer flexible appointment times?
Mostly
by Anonymous xxx.xxx.21.121
October 28, 2014
Did this counselor provide a comfortable chair for you during the session?
Yes
Did this provider rush your appointment?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.166.229
November 07, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were you able to relax during your appointment?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.166.229
August 18, 2013
Based on just a phone call conversation I would not go to this service for mental health care. I spoke with more than one person, a male, and a female, and was spoken in both a condescending and patronizing manner.
by Simon xxx.xxx.167.203
July 03, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
I got lost, but eventually found it
by hh xxx.xxx.88.190
July 10, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.139.6
February 16, 2012
Was this provider's office clean?
It was satisfactory
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous
September 22, 2011
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Map and Directions
23228 Madero, Mission Viejo, CA 92691