Valhalla Animal Hospital

Valhalla Animal Hospital
Valhalla Animal Hospital 2 Columbus Avenue Valhalla, NY 10595
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
1 star average for Staff
Recommended
3.5 star average for Recommended
My cat Willy sadly developed a brain tumor recently. Dr. John (Credaroli) was the foundation of the care that diagnosed the problem and meaningfully extended Willy's happy life before he couldn't be helped anymore.

At first, there was no obvious, outward reason to suspect a tumor, but at one point not long after first consulting John, something made him suspect that we should rule out a tumor and referred Willy to a neurologist. This of course revealed the tumor, and care shifted immediately to options for slowing it down and allowing Willy time to keep re-earning his name - willful, active, playful, etc. Jon figured out the balance of steroid and homeopathic treatments that made Willy rebound amazingly on and off for much of the summer, and allowed him to enjoy more outdoor time at the end of his life.

Eventually, Willy reached a point where nothing more could be done for him. The painful decision had to be made to euthanize him before he was simply suffering and not enjoying life. John offered to come do that so Willy's final moments could be in his trusted favorite environment. That was a selfless act of compassion.

The whole team there resonated the same way, every step of the way. They are in lockstep on their values and beliefs in veterinary care. Billing was very reasonable, with no nickel and diming or dubious promotion/pushing of diagnostics and treatments which I've unfortunately experienced elsewhere.

I've owned many pets over the course of my life, and have taken them to a number of veterinary practices. I wholeheartedly recommend this one. It's the best I've experienced.
by dockmaster xxx.xxx.236.228
December 21, 2015
I highly recommend Valhalla Animal Hospital - I can't stress it enough. When my cat was very sick recently, John Credaroli and his whole staff gave him the best care imaginable. Dr. Credaroli was consistently compassionate and warm, and is obviously a very highly skilled vet. His decades of experience clearly shows in his vast knowledge base and strong gut instinct. This was especially apparent to me as he went through the process of diagnosing and treating my cat who had many unrelated symptoms come up coincidentally at the same time, making the case a particularly challenging one. But Dr. Credaroli was able to quickly identify what was going on and keep my cat comfortable each step of the way. I feel so fortunate I had him as a vet because I honestly think it could have taken many other vets much longer to figure out what was happening and to give my cat the care he needed. And he went above and beyond in making himself available to patiently answer my many questions and even offer emotional support throughout the process. Coming from a sensitive person and passionate animal lover, I couldn't ask for a better vet.
by Heather P. xxx.xxx.7.250
December 21, 2015
Our pets have been clients of VAH for over 13 years. John Credaroli and Artie Klock (no longer there) are great vets and of course Rocco who is fabulous. Recently we acquired a Show Quality Teddy Faced Pomeranian. I took him to VAH in October when he came to us for a check up and this is when we found out Artie had left. A female vet (very nice) gave him a check up and all was great. She advised us to wait until he is 4lbs to have him neutered and being honest she told us that she wouldn't feel comfortable doing the surgery on him and advised we have John perform the surgery. 2 weeks ago I called to schedule same. I told Debbie I wanted John and Only John to do the surgery. I had to wait a few weeks for his availability. Surgery was yesterday the 10th. I dropped Louie off at 8:30. I called at noon and was told he's still in surgery. At 2, I called and he was recovering. 5pm, John called or I thought it was John. I referred to him as John and he didn't correct me. He told me how difficult the surgery was do to Louie's testicles being so small. I went to pick up my Louie and asked Debbie where John was and she informed me he left. A nice young tech then brought me Louie wrapped in his towel with an Elizabethan color on his tiny head. The bill was a staggering $ 802.00!!!!!!!!! I took him home. While in the car the smell of feces, vomit and who knows what else was dizzying. When we got home I put him in his crate and then I saw he had feces on his back, a clump of blood with something in the fur of his hindquarter. I called and told Debbie what was going on and she put the "doctor" on the phone. As he rambled on I explained how I had spoken to John an hour prior, it was then he acknowledged it was him on the phone and didn't find it necessary to correct me. I then asked "you did the surgery, not John?" He told me John doesn't do surgery anymore. If I would have known that Nick Spaccarelli DVM who has been "let go" from 2 other animal hospitals one of which their administator stated "he doesn't want to be a vet, he just wants the money to fund his "surfing" business. It is now 6am, 12 hours since he's been home and we are all still awake watching him. He has been shaking, his tongue hanging out of his mouth, he can't stand, therefore, he is reliving himself on himself and us. My niece Jennifer Gabriele who is a veterinarian in Chelsea, NYC is on her way to my home now. Again, if I was told John wasn't able to do the surgery, I would have went to my neice in NYC or to Marbletown Animal Hospital. I am done with Valhalla Animal Hospital and Johns revolving door of vets.
by Nancy xxx.xxx.238.165
December 19, 2015
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.182.13
May 01, 2013
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Abcdefghijklmnopqrstuvwxyznowikonowmyabswontyounexttimesingwithme xxx.xxx.43.129
June 19, 2012
They put in the extra effort to make me and my pet feel valued and important. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I'm thrilled with how my appointment went. My pet was able to recover quickly under their care. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by Anonymous
February 15, 2012
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Anonymous
July 01, 2011
Was this provider's office too cold?
No, it was fine
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you feel safe in this provider's care?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
June 29, 2011
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