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Scott Jandron, Co-Owner / Veterinarian

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Scott Jandron, Co-Owner / Veterinarian
Northern Veterinary Associates
(13 Reviews)
> Get Phone Number & Directions
661 Palms Avenue Ishpeming, MI 49849
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
I was on vacation and had an emergency with my 2 yr. old doberman. She was literally almost dead when we rushed in with her in our arms. The girls that were on staff were amazing. They knew exactly what to do to try to stabilize her. Dr. Sheffield came in on call within minutes of us arriving and started working on figuring out what the problem was. Our dog ended up in surgery and survived because of this great staff and Dr.. Schatzi was at the clinic for four days as she recovered enough for us to drive her home.Dr. Sheffield kept me posted on her progress morning and night. She also allowed us to come in and set with with Schatzi so she would know we were there. I can never thank them enough for saving our dog. I only wish we lived closer. Dr. sheffield's THE BEST.
Cathy Smith/Schatzi
by Cathy Smith xxx.xxx.93.29
July 29, 2015
Was it easy to make an appointment with this veterinarian?
Yes
How would you compare this veterinarian to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.170.232
March 26, 2013
I have three dogs and I used to go to Northern Veterinary Associates because it's the only vet in Ishpeming. Every time I went there, I would wait for at least a half hour after my scheduled appointment time before I was brought into an exam room. I would even get there 15-20 minutes early hoping that I'd get in at my scheduled time, but it never happened. Then, I would wait some more for one of the doctors to come in.

The reception staff was never very friendly to me. There were times where I would have to wait several minutes to be acknowledged.

The last straw was when a young man came into the office with a really sick puppy and asked if they would help his dog but let him pay a week later because he had just started his new job. The receptionist went to ask one of the doctors about it, came back up and told the guy his dog probably has parvo and would die without IV treatments, but told the guy he had to give them a $50 deposit before they would do anything. He told them he had no money at the time, but he would the following week on pay day. They told him too bad, they wouldn't help without any money down. I wish I could have given him money, but I was a broke college student without any to spare.

I found an awesome new vet, I've seen them treat animals for owners who have no way to pay. They love all my dogs, and they are super friendly whenever I walk in there. I might have to drive an extra 20 miles to get there, but it's so much better than Northern Veterinary Associates.
by 3dogs1cat xxx.xxx.166.232
August 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.28.82
July 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.210.3
July 24, 2012
Would you recommend this veterinarian to others?
I Already Have
by Anonymous
December 23, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you leave the office feeling satisfied with your visit?
Completely!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
December 05, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
November 17, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
October 27, 2011
Did this veterinarian use excessive foul language?
Not at all! They are always respectful and courteous
Was this provider's office clean?
Yes everything was neat and sterile
Was it easy to make an appointment with this veterinarian?
Yes! It was effortless!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this veterinarian's staff friendly?
Yes, they went above and beyond
by Anonymous
October 07, 2011
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Map and Directions
661 Palms Avenue, Ishpeming, MI 49849