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Midstate Veterinary Services

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Midstate Veterinary Services
Midstate Veterinary Services
(1 Review)
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Groton Road Cortland, NY 13045
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Consumer Feedback

(1 Review)
Although the vets here are great the customer service is drastically lacking.

Numerous people warned me about the incompetence of the receptionists and as I had a few ok encounters with them I didn't believe it and continued to do business with them.

The receptionists are rude, unhelpful and seem only concerned about the fees they can tack onto your bill. The last few times I've attempted to use their services have ended in frustration and my family finding a new vet office.

They seem to have little to no training in customer service which is a shame as I have heard from more then one family they have moved away from using midstate.

Hopefully they can get these awful receptionists sorted out as they are clearly losing business.
by Danielle xxx.xxx.144.27
September 06, 2017
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Groton Road, Cortland, NY 13045