Isbell Animal Clinic

Isbell Animal Clinic
Isbell Animal Clinic 320 North 12th Street Gadsden, AL 35901
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
2.5 star average for Environment
Recommended
4 star average for Recommended
Staff
4 star average for Staff
Expertise
3.5 star average for Expertise
After a botched surgery this clinic sent a dehydrated and dying cat home. When confronted about the cat no longer being in good health, the response was to give him "tlc." After calling the vet after hours voicing concerns, the vet stated that we were too high maintenance for his clinic and hung up. After the cat died, a review was left on their facebook page which has since been removed along with others similar to or with the same story. Please do not send your pets here if you value their well being. Not every pet that enters their doors is treated with the same care and its not worth the risk.
by eb xxx.xxx.120.166
July 24, 2017
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Would you recommend this veterinarian to others?
Yes
Was this provider compassionate to you and your situation?
Yes
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Maybe
by Anonymous xxx.xxx.184.115
August 31, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Were the staff members able to answer your questions?
Yes
Is this veterinarian easy to reach in an emergency?
Yes, they answered my call right away
Was the provider's staff welcoming to you?
Mostly
by Anonymous xxx.xxx.9.100
April 18, 2014
Was this provider's office easy to locate?
Fairly Easy
Was the waiting area spacious?
No, multiple people had to stand
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous xxx.xxx.104.148
June 06, 2013
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