Heye Phil Dr DVM

Heye Phil Dr DVM
Heye Phil Dr DVM 501 South 1st Street La Grange, KY 40031
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
He is a hateful old man who has no respect for the animals he is being paid to "care" for or his own employees. He berates and verbally abuses his staff and puts the animals in horrible living conditions. He should be stripped of his licence for he is a terrible person and a worse vet.
by Anon xxx.xxx.51.57
October 24, 2015
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Absolutely Not
Did you feel like this provider's office was sufficiently staffed?
Somewhat
Does this veterinarian give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did you feel that your waiting time was acceptable?
Mostly
by Anonymous xxx.xxx.62.147
May 07, 2014
Was this provider's staff friendly?
Yes
Are you going to visit this veterinarian again?
Sure
Does this veterinarian promptly return your phone calls?
Yes
Did this veterinarian thoroughly explain the risks and benefits of your pet's treatment?
I think so
Did this veterinarian use current and safe equipment?
Yes
by Anonymous xxx.xxx.46.152
July 25, 2013
Did this veterinarian use excessive foul language?
Not at all! They are always respectful and courteous
Did your pet experience unnecessary pain during your visit?
No
Was this veterinarian's staff friendly?
Yes, they went above and beyond
Did this provider have reasonable prices?
Absolutely!
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Anonymous xxx.xxx.25.186
June 24, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
February 11, 2012
They always return my phone calls within the same day. It's so great, especially when I need a question answered right away. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They always make sure to return my phone call as soon as possible. They've never left me waiting. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Anonymous
October 26, 2011
Does this provider have helpful information available online?
Yes
Did this provider rush your appointment?
No
Were you able to get answers to simple questions from this veterinarian without scheduling an appointment?
Yes
by Anonymous
June 07, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this veterinarian friendly?
Yes
Are you going to visit this provider again?
Sure
by Anonymous
May 30, 2011
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