Tammie Demers, Office Manager

Tammie Demers, Office Manager
West Valley Psychological Services 3400 N Dysart Rd # 117 Avondale, AZ 85392
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.150.130
August 31, 2012
Was it easy to make an appointment with this psychologist?
No, it took a while
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
February 08, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Are you going to visit this psychologist again?
If I need to, I'll return
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
January 27, 2012
It was pretty hard to find the building, but I eventually found it. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I felt much more comfortable in their office when I noticed how clean it was. I can get sick kind of easily sometimes, so it was nice to see that they took the time to regularly clean and sterilize their office.
by Anonymous
November 03, 2011
Does this psychologist offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider use excessive foul language?
No
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
August 14, 2011
It is some years since I visited a therapist at this establishment. Initially she was helpful but she did not listen to me to get my backstory and in a misguided attempt to help me sent me for a meeting with a friend of hers who worked for a retail chain. I have a strong career background and two Masters degrees. I have spent my life in my career but at that time was not working. I agreed to meet the friend who handed me an application form which asked the most insulting questions regarding drug offences, drug taking and prison time. I was appalled, insulted and my whole psyche was shaken. This woman demanded I put down my social security number. it was the most degrading experience. I did not return to the therapist as she had no idea who she was dealing with. I returned to my career and regained my confidence but am forever shaken by this experience. What right had the therapist to assume I was an entry level employee and make me endure something which undermined any good work she may have done. I made myself better and am no longer depressed. Before recommending anything to patients, therapists must know the depth of the person with whom they are working and not assume anything at all. As a professional myself I would never attempt to counsel or teach someone without being aware of their prior knowledge or background.
by Anonymous
March 21, 2011
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