The Counseling Center

The Counseling Center
The Counseling Center 936 8th Avenue Southwest Albany, OR 97321
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Did you feel safe in this provider's care?
Mostly
Did this provider seem knowledgeable and competent?
Somewhat
Was this provider thorough in discussing the risks and benefits of your treatment options?
Somewhat
Does this provider remember you and your circumstances at every appointment?
Not really
Does the provider's staff try to be helpful?
Yes
by Anonymous xxx.xxx.159.8
September 19, 2014
Was the provider's staff helpful and knowledgeable?
Mostly
Did you think that this provider was thorough with you during your appointment?
Yes
Does this provider treat their staff well?
Almost always
Were handicap accommodations well done?
Mostly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.159.8
July 21, 2014
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider take that extra step to make you feel special?
No
by Anonymous xxx.xxx.102.78
February 18, 2014
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider friendly?
I didn't feel very welcome
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous xxx.xxx.102.33
November 05, 2013
Was this provider's staff friendly?
Not Really
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.105.149
April 17, 2013
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was this provider's office too cold?
No, it was fine
Was this provider's office too loud?
No, it wasn't too loud
Does this provider promptly return your phone calls?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.163.111
December 26, 2012
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider have helpful information available online?
No, just a basic listings page
Was this provider friendly?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.135.92
November 07, 2012
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.243.46
October 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.204.129
April 24, 2012
Does this psychologist give unbiased advice?
Yes
Would you recommend this psychologist to others?
No
Was this provider's office too cold?
No, it was fine
by Anonymous
January 24, 2012
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