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Meridian Professional Psychological Consultants PC

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Psychologists

LifeStance Health

Lansing, MI

MSU Health Care Psychiatry

East Lansing, MI

MSU Health Care Psychiatry

East Lansing, MI

Smithson Shelley B Phd

East Lansing, MI
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Meridian Professional Psychological Consultants PC
Meridian Professional Psychological Consultants PC
(7 Reviews)
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5031 Park Lake Road East Lansing, MI 48823
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Recommended
3 star average for Recommended
Value
3 star average for Value
The office is hideous looks like they are just taking your money. Receptionist was rude, insensitive, and should not interact with people seeking mental health treatment. I was told that I could not be seen because I was 5 minutes late (location of office is confusing and receptionist was missing from her desk for 3 minutes) and if I wanted to reschedule there was a $55 fee. As a nurse I also found it odd that I was handed paperwork to sign without proper documentation to accompany it. I randomly chose this place because I wanted to improve my mental health, but quickly got the vibe that I would not be able to do that here. If you are considering this place trust me you deserve better go somewhere else. I only wish I had reviewed this place like I do everything else I can only blame myself
by SweetC xxx.xxx.124.3
June 07, 2018
Would give 0 stars if I could. Was promised experienced therapy for my daughter after she was discharged from a hospital with OCD and trichotillomania. What I got was exactly the opposite. After 3-4 sessions, they said there was nothing they could do for her. We had 1 appt left with the psychiatrist for a medication refill. Showed up for appt, only to find out they cancelled it on us without letting us know. This left my daughter without meds and there are 3 month waiting lists around town to see a new psychiatrist. Totally unacceptable. Finally, if you liked the show Brady Bunch, then you will like this nostalgic office setting. Smells, dirty and straight out of the 70's with rundown furniture and old decorations. Now I have a better understanding of why this was the only practice in town that accepted new patients....
by Jason xxx.xxx.69.142
March 31, 2016
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
Did you feel safe in this provider's care?
Yes
Does this provider offer flexible appointment times?
Mostly
Does this provider answer the phone in a reasonable time when you call?
Mostly
Was this psychologist's office clean?
It was satisfactory
by Anonymous xxx.xxx.16.219
October 27, 2014
Did this psychologist have reasonable prices?
Yes
Was the psychologist friendly?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
Did you spend a lot of time in the waiting room at this psychologist's office?
No, my appointment started at the scheduled time
Did you feel safe in this psychologist's care?
Yes
by xxx.xxx.100.119
March 16, 2014
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were the waiting room chairs comfortable at this psychologist's office?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.221.20
December 11, 2012
Does this provider have helpful information available online?
Yes
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous xxx.xxx.193.3
December 06, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this psychologist's office clean?
Yes everything was neat and sterile
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
March 12, 2012
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Map and Directions
5031 Park Lake Road, East Lansing, MI 48823