Cotten Mary Ann PhD

Cotten Mary Ann PhD
Cotten Mary Ann PhD 600 South Harbor Court Granbury, TX 76048
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Expertise
4 star average for Expertise
Value
4 star average for Value
Been seeing Dr. Cotton for over a year now for my PTSD. I've seen a number of providers over the years. Dr. Cotton is a favorite. Competent, compassionate, and extremely helpful.
by Don M xxx.xxx.205.91
November 21, 2022
Did this psychologist listen to your input and concerns?
Yes
Do you think that the provider's staff are well trained?
Mostly
Was this provider compassionate to you and your situation?
Mostly
Did this provider seem knowledgeable and competent?
Yes
Did you feel that your visit with the provider was time well spent?
Mostly yes
by Anonymous xxx.xxx.221.145
April 24, 2014
Was this psychologist's office clean?
Yes everything was neat and sterile
Was it easy to make an appointment with this provider?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Andra Fergerson xxx.xxx.81.6
January 14, 2014
Has this psychologist ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was it easy to find parking at this psychologist's office?
Yes, it was convenient
by Anonymous xxx.xxx.208.230
October 22, 2012
I showed up on time for my appointment but they weren't even there yet. I had to wait quite a while for them and my entire day's schedule was messed up. They don't offer flexible appointment times at all. I have a busy schedule, and every time I try to get an appointment they never have anything available at a time that works for me. Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating. Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette.
by Anonymous
March 06, 2012
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