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Carter Edwin N Dr

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Vienna, VA

LifeStance Health

Vienna, VA
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Carter Edwin N Dr
Carter Edwin N Dr
(6 Reviews)
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8344 Traford Lane Springfield, VA 22152
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Went to D. Carter for an evaluation of my son. At one point, we were told that the evaluation was done, and we would need to pay what was due to continue. I paid on the promise that a statement, containing what was done and what our insurance covered, would be sent. After all was processed, we ended up paying 50% more than what our insurance company says we should have been responsible for. Most calls to his office for an explanation go to voice mail with no return call. When I do get someone I'm told I will be sent a statement. Over a year later I'm still waiting. If you want to get overcharged with no accountability then he's your man!
by W K xxx.xxx.193.117
May 26, 2015
Was it easy to make an appointment with this provider?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.59.183
July 13, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.18.53
July 25, 2012
Did you spend a lot of time in the waiting room at this psychologist's office?
No, my appointment started at the scheduled time
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this psychologist ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
August 03, 2011
Did this psychologist leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Was the waiting area spacious?
Yes
Does this psychologist promptly return your phone calls?
No, I have to wait weeks before I hear back
by Anonymous
June 17, 2011
Did this provider rush your appointment?
No
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Are you going to visit this psychologist again?
Sure
by Anonymous
June 08, 2011
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Map and Directions
8344 Traford Lane, Springfield, VA 22152