Brenda Abercrombie, Counselor

Brenda Abercrombie, Counselor
Better Balance Counseling 900 ST FRANCIS DR TULAROSA, NM 88352
Add a Review

Consumer Feedback

(5 Reviews)
Service
1.5 star average for Service
Environment
1 star average for Environment
Expertise
1 star average for Expertise
Recommended
1 star average for Recommended
Value
1 star average for Value
Staff
1 star average for Staff
I have seen Brenda for some time now and as a counselor myself i wanted to find a good fit for myself....Better Balance Counseling was it, and continues to be the right one for me.
by Turid xxx.xxx.81.211
October 31, 2018
I would not tell anyone I know to go to this place for help. This place hurt me so bad that I don't think I will ever get over it in my life. They caused me so much damage and I would never want anyone I know to go through that. I was so much worse off after I went there than before I started there. My feeling is that they don't seem to know what they are doing and I would tell others to not go there but that is what I believe from what they did to me.
by Worse off xxx.xxx.110.66
May 28, 2014
One thing I noticed right away about their office was how dirty it was. I'm usually not bothered if everything's not perfectly clean, but it was really dusty and dirty in the office and waiting room. Also the furniture looked like it came from a garage sale. Whenever I called with a question or concern, the counselor was abrupt and rude, and acted like I was bothering her. I avoided calling because I didn't want to feel like a bother. It's my opinion that they are just in business to make lots of money, and not to help people. I didn't feel welcome there. Every time I had a session I had to remind the counselor why I'm there and what happened last time. It made me feel like she doesn't really care about me or listened to me while I'm there.
by Unidentified xxx.xxx.17.226
February 01, 2014
She (business owner) didn't tell me anything about my treatment options. I left feeling very confused and frustrated. It's shocking how little she seemed to know about therapy. From my experience It appears as if clients are never put first here. The therapist seemed to care more about herself. The magazines in their waiting room were so boring. It made my time in the waiting room drag. Everything she originally told me she would be able to do for me, she ended up not being able to do. I felt lied to.
by client xxx.xxx.216.83
October 26, 2013
As having been a client of the primary therapist and owner of this business for a lengthy period of time, I would discourage anyone seeking quality and competent mental health care to avoid this place at all costs. My experience was extremely negative and I received absolutely no help with my problems.
by Anonymous xxx.xxx.105.210
September 24, 2013
Add a Review