Northwestern Medicine Ben Gordon Center DeKalb First Street

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Northwestern Medicine Ben Gordon Center DeKalb First Street
Northwestern Medicine Ben Gordon Center DeKalb First Street Office

(815) 756-8501

631 South First Street Dekalb, IL 60115
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Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Recommended
1 star average for Recommended
If I could submit zero stars I would...regardless of what I went here for, I watched the receptionist talk about me to the counselor and then look up to see me staring at her. She raised her hand to cover her face saying "oh, sh*t, she saw me!" Yes I did and I can tell you that you have ruined counseling for me. I went in already uncomfortable and now feel completely violated and horrible. I wanted to trust I could talk to someone in confidence and that trust is completely gone, so thank you for making me feel worse than I started. I won't be going back and I won't be recommending anyone to your facility. Maybe try hiring people who have compassion and are willing to be professionals in what they do.
by MRSANGRY xxx.xxx.190.23
October 23, 2014
Did this psychologist answer all your questions?
None of my questions were answered
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
by GrumpyClown xxx.xxx.164.45
November 14, 2013
We have been taking our child here for over a year and a half and have got ZERO results. multiple counserlors coming and going. Some just wanted to give up altogether . very unsatisfactory.
by frustrated father xxx.xxx.104.180
September 17, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
May 31, 2011
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Business Hours
Monday:8:30 AM - 5:00 PM
Tuesday:8:30 AM - 5:00 PM
Wednesday:8:30 AM - 5:00 PM
Thursday:8:30 AM - 5:00 PM
Friday:8:30 AM - 5:00 PM
Saturday:Closed
Sunday:Closed