Kevin Lowe, Owner

Kevin Lowe, Owner
Flint River Animal Hospital 1009 Homer Nance Rd Huntsville, AL 35811
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Recommended
2.5 star average for Recommended
Our dog was dropped off for boarding 18 July 2014, in normal health. On July 24, Flint River Bed N Biscuit calls and states that our dog cannot use its rear legs. After hip radiographs were taken, Dr. Kevin Lowe treated our dog for an enlarged bladder with SMZ/TMP. We never received another call and returned from our vacation July 27. At pickup, our dog had no use of his rear legs and had to be towel walked out. Boarding provided no explanation as to whether his condition had improved or worsened. We demanded Dr. Lowe call first thing Monday morning, July 28. We were devastated, ruining our vacation memories in the process. At home, we immediately researched what could cause such sudden ataxia. Tick-borne infection was the top result. After we (the patients) suggested to Dr. Lowe that a neurological infection must be causing the ataxia, he prescribed Minocycline July 28 and sent the July 24 blood off for additional tests (which Dr. Lowe even excluded the eventual neurological infection from this test order). Not until we visited with an AVSS Orthopedic specialist and a regionally renowned veterinarian, did we finally get the correct blood tests ordered to find out that our dog during boarding was infected with Rocky Mountain Spotted Fever (RMSF). Both second opinion Vets stated that the enlarged bladder would have been a secondary effect to the neurological infection and that the enlarged bladder (or urinary tract infection) would never cause sudden ataxia. Veterinary and human research also support their findings. Furthermore, the CDC states that SMZ/TMP may worsen the RMSF infection. Our dog (while under the care of a medical professional - Dr. Lowe) had to endure a minimum of 5 days with RMSF without the proper antibiotic and possibly causing long term neurological effects that we won't know for several more months. I strongly advise NEVER to treat or board your dog at Flint River Animal Hospital.
by Johnson xxx.xxx.236.92
September 03, 2014
They have taken very good care of my dog Tofu and my cat Aslan. The were professional and informative. I really enjoyed the emailed follow up report they send out.
by Anonymous
June 23, 2011
Did this veterinarian use excessive foul language?
No
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this veterinarian seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
by Anonymous
June 01, 2011
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