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Bita Motesharrei, M.D.

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Bita Motesharrei, M.D.
(7 Reviews)
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1515 Chain Bridge Rd Suite 314 Mc Lean, VA 22101
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Some small complaints, but the big one is she lied to me about fertility test. Twice. And messed up the billing. Twice (four times if you count my husband). And then she was hacked and my information was stolen.

Until recently, I only went to Dr. Motesharrei for my annual check-up and to get birth control. She rushed through this, but that's what I wanted too so I didn't mind. I often waited a bit too, but hey, that can happen at a doctor's office, right? However, when I actually sought real care, the car didn't happen, i was lied to, there were serious billing headaches, and my health and personal data was stolen.

Recently, I went to Dr. Motesharrei to get both preconception genetic testing AND a fertility test. I specifically requested the fertility test. She agreed and I saw her make a note.

When we got the genetic test results, she was unable to explain them. She could read the print-out, but not explain the tests themselves or what they mean. She was again rushed and brushed aside our questions. Since she didn't tell us the results of the fertility test, I asked again. She waved her hand in the air and said "oh you're fine."

I didn't like this, but since she didn't seem to understand the genetics either, I resolved to take my results to someone else who did know and who would take the time to discuss them with me. I requested a copy. It did come in the mail, but only the genetics results.

When I did go to a different doctor with more time for her patients, I learned that there was no way for Dr. Motesharrei to have ever given me the fertility test that I requested and she pretended that I received. It can only be done on a few specific days of the month, and when the patient is not taking birth control. None of this was ever discussed. I was lied to when I requested the test, and then brushed off on the second visit when I asked for the results. There were multiple occasions to say "you can't have the fertility test, here is what you need to do to get it," or to say "we never gave you the fertility request that you requested," but Dr. Motesharrei instead pretended that it happened and tried to brush me of (!!)

On top of this deal breaker, there is a man who works in the front office who is not good with records. I guess that he is a relative. There is another employee, Theresa, who is good with paperwork. She called me to say that the office had accidentally "mixed up" the billing and that we would receive a bill from the genetic testing service. She asked that when we get the bill, we send it to the office. We did get the bills (for four thousand dollars!!!). I called the office, got the confused man who had no idea what I was talking about and tried to argue with me that I should pay it myself. He at least gave me the fax number, so I faxed in the bills, and called the capable Theresa who agreed to handle them.

Theresa also said that there was a co-pay of about 150 each for my husband and me, but that the company had agreed to waive it. We got bills for that too. I again called the office, got the same obstructionist man who didn't know what i was talking about, but then reached Theresa, who fixed it.

Then my husband and I got letters that Dr. Motesharrei had been hacked, our private data stolen and offering to sign us up for a credit monitoring service.

So all in all its been a suck of time and stress. I changed doctors to someone who begins each visit with a chat in her office about what interests and concerns her patient, and takes the time to actually explain and deliver what is needed. It is a refreshing experience.
by Minna xxx.xxx.239.87
August 12, 2015
Does this OBGYN have a good reminder system about yearly appointments?
Sometimes
Is the OBGYN's staff helpful when you need it?
Usually
Did you feel that your appointment with this OBGYN was worth it?
Absolutely
Would you recommend this OBGYN to others?
If you're looking for a new OBGYN I recommend you go here. I wouldn't go anywhere else.
Does this OBGYN use current looking instruments and equipment?
Yes
by Anonymous xxx.xxx.50.79
March 10, 2014
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider prominently display their diplomas or business license?
No, I never saw one
by nonoe xxx.xxx.59.130
September 04, 2013
Did this provider answer all of your questions?
Yes
by Anonymous
October 10, 2011
Was this provider's office too cold?
No, it was fine
Would you refer this provider to a family or friend?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
September 05, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's staff friendly?
Yes
by Anonymous
June 14, 2011
Was this provider friendly?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
April 03, 2011
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Map and Directions
1515 Chain Bridge Rd Suite 314, Mc Lean, VA 22101