St Mary's Health System

St Mary's Health System
St Mary's Health System 900 East Oak Hill Avenue Knoxville, TN 37917
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
at one time I could pay my bills on line,now I cannot get into my account because it is locked out.
by charles melton xxx.xxx.71.41
March 11, 2016
I've been admitted to St. Mary's many of times. I've even had both my kids here. I love it. Wouldn't want to go anywhere else.
by E. Corum xxx.xxx.93.56
October 19, 2015
The Hospital Emergency Room and Urgent care is fantastic from the nurses to doctors and care. However when they send my mother to the 3rd floor to a normal room the care was lacking. I found my mother soiled with it running on the floor. upon changing her after our request she was left without oxygen that she had been on and needed. We mentioned to the 2nd shift nurse that my mother will not ask for pain or anxiety meds and was on no condition to communicate so she should be given the anxiety meds 24/7 until she stabilized. We got a call at 5:30 am stating mom had respiratory distress and back in ICU , When check no anxiety or pain meds had been given to my mother after we left at 7 PM and until she was then transferred to ICU. To re-iterate the urgent care and ER care and Dr's have been great but the normal patient care in regular rooms needs immediate improvement changes.
by Ditressed consumer xxx.xxx.186.2
November 14, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous xxx.xxx.120.196
August 06, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous xxx.xxx.65.28
April 02, 2014
Were the waiting room chairs comfortable at this hospitals's office?
They were average
Does this hospital use current and safe equipment?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.115.95
February 14, 2014
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.32.226
December 27, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.238.221
April 09, 2012
Was this provider's staff friendly?
They were decent
Did this provider answer all your questions?
Yes
by Anonymous xxx.xxx.246.241
September 07, 2011
by Anonymous
May 26, 2011
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