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Provena Mercy Center

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Provena Mercy Center
Provena Mercy Center
(8 Reviews)
> Get Phone Number & Directions
1325 North Highland Avenue Aurora, IL 60506
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Consumer Feedback

(8 Reviews)
Service
2.5 star average for Service
Environment
5 star average for Environment
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
3.5 star average for Value
Expertise
1.5 star average for Expertise
I am fortunate enough to get in touch with Dr. Baron Kuhn, at the time of the birth of our 1st child. She is talented & courteous & handled our situation with the utmost patience & sincerity. Glad to have found an OBGYN, who's worthy enough of every possible praise. Cheers!
by Gordon Williams xxx.xxx.105.69
January 24, 2014
Does this provider promptly return your phone calls?
Yes
Did this provider prominently display their diplomas or business license?
No, I never saw one
Would you recommend this hospital to others?
Absolutely Not
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Jane Doe xxx.xxx.181.3
January 08, 2014
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by a bouso xxx.xxx.174.23
September 02, 2013
i came to the hospital for depression they took my telephone id's house keys and court papers. when i got out they had lost all my stuff.i felt worse when i got out than when i went in. the security people just said oh they loose things all the time,and that was that. being dissabled makes it that much harder to replace everything.i will never go back to that hospital in this life time,i'mreally pissed off.
by tim xxx.xxx.168.251
June 08, 2013
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Would you recommend this hospital to others?
No
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by Anonymous xxx.xxx.22.212
April 23, 2013
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
by Anonymous xxx.xxx.235.126
January 16, 2013
Would you recommend this provider to others?
Yes
Did this provider rush your appointment?
No
Did this provider have reasonable prices?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.162.30
October 05, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have reasonable prices?
They were decent, but not very affordable
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.151.193
July 03, 2011
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Map and Directions
1325 North Highland Avenue, Aurora, IL 60506