Alisa Kim, MD

Alisa Kim, MD
Maryland Eye Center 2403 Research Blvd. Suite 102 Rockville, MD 20850
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I had a terrible experience here. Very little customer service or front desk assistance. They performed several uncomfortable eye exams during three separate visits with little explanation or diagnostic feedback. When I left the practice, they ignored multiple requests to provide me with my records. I am still working on this.
by DG xxx.xxx.176.102
December 25, 2020
Dr Kim deserves 5stars she goes beyond the normal to provide the best. My eyes were difficult she is outstanding as is her staff after much research I am extremely pleased I highly recommend
by Rosemarie xxx.xxx.36.127
July 21, 2016
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Extremely Friendly
Would you recommend this provider to others?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.18.101
August 05, 2014
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider prominently display their diplomas or business license?
Yes
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.232.66
October 17, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.177.12
January 30, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to make an appointment with this provider?
Yes
Was this provider friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.164.234
December 28, 2012
Dr. Alisa Kim is really great. At her prior location, she cared for my cataracts, explaining all of the issues very clearly, discussed a wide variety of alternatives, and looked after my eye health very closely and expertly. The outcome of my surgery was highly successful. Highly recommended!
by Mike S. xxx.xxx.234.194
October 18, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.65.204
October 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.8.159
August 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.96.100
August 18, 2012
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