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Roland Torres, MD

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Roland Torres, MD
Neurosurgery
(7 Reviews)
> Get Phone Number & Directions
Dept. of Neurosurgery, Stanford Univ. Medical Center. 300 Pasteur Dr. Stanford, CA 94305
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Wonderful, kind, thoughtful. Did everything he could for my husband who was involved in a motorcycle accident
by A.L. xxx.xxx.229.110
April 25, 2019
He took care of my husband after he had a large hemorrhage from an aneurysm. Dr. Torres did surgery on him at Stanford and he left the ICU after 3 weeks as off to Rehab. He was not expected to survive. Dr. Torres was a Godsend!
by G xxx.xxx.235.203
March 09, 2019
Are you going to visit this provider again?
Without a doubt!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this neurosurgeon friendly?
Very! The most welcoming office I've visited!
by C xxx.xxx.217.11
November 18, 2012
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Dr. Torres saved my husband's
by Megan
December 06, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
September 21, 2011
They never left me for an extended period of time and I never felt ignored. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They always make sure to return my phone call as soon as possible. They've never left me waiting. He will even reply to all e-mail.
by P Stevens
April 26, 2011
A year ago, my son was not expected to live after a severe head injury in a car crash. He was in the hospital for months and taken care of by Dr. Roland Torres, a Stanford Neurosurgeon who is an expert in brain injury. Our son is alive and well on his way to recovery because of Dr. Torres. Superstar.
by pstevens
February 23, 2011
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Map and Directions
Dept. of Neurosurgery, Stanford Univ. Medical Center. 300 Pasteur Dr., Stanford, CA 94305