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Vision Center inside Wal Mart - Raleigh - New Hope Church Rd

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Carrianne Starnes, OD

Raleigh, NC

Darryl Glover, OD

Raleigh, NC

Irina Feiner, OD

Raleigh, NC

Jamie Boyd, OD

Raleigh, NC
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Vision Center inside Wal Mart - Raleigh - New Hope Church Rd
Vision Center inside Wal Mart - Raleigh - New Hope Church Rd
(60 Reviews)
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1725 New Hope Church Rd Raleigh, NC 27609
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Consumer Feedback

(60 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
by Anonymous
June 01, 2011
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
June 01, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider use current and safe equipment?
Yes
Did this provider answer all of your questions?
Yes
Did they follow up with you after your appointment?
Yes.
by Anonymous
April 07, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
April 01, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. They were very polite and helpful and made sure that I had everything I needed. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by Anonymous
March 11, 2011
Did this provider have reasonable prices?
Yes
by Anonymous
March 04, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider use current and safe equipment?
Yes
Did this optometrist provide you with an accurate prescription?
Yes
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
March 02, 2011
They paid close attention to me and all of my questions were answered. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Anonymous
March 02, 2011
Was the waiting area spacious?
Yes, extremely spacious
Did this provider have reasonable prices?
Absolutely!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
March 01, 2011
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider late to your appointments?
No, they were on time
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
February 25, 2011
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Map and Directions
1725 New Hope Church Rd, Raleigh, NC 27609