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Vision Center inside Wal Mart - Raleigh - New Hope Church Rd

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Carrianne Starnes, OD

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Vision Center inside Wal Mart - Raleigh - New Hope Church Rd
Vision Center inside Wal Mart - Raleigh - New Hope Church Rd
(60 Reviews)
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1725 New Hope Church Rd Raleigh, NC 27609
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Consumer Feedback

(60 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.179.17
May 18, 2013
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
by Anonymous xxx.xxx.0.155
May 02, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was the waiting area spacious?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.5.57
April 22, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.207.238
April 01, 2013
I swear by this optician! I've purchased contacts and progressive glasses, before Lasik, for years at this store. My most recent pair of glasses for mild nearsightedness, were purchased 3 years ago. I return always to this store for the quality of lenses. Before Lasik, I was legally blind and, being middle-aged, in need of reading glasses, making for a complicated lens. When my progressive glasses arrived, I put them on, needed a small adjustment of the frame, and walked out of the store with perfect vision. I didn't know it could be another way. Last year, my husband bought expensive progressive glasses from a large chain optiician and returned weekly for adjustments for months. They were never right and this year, he's getting new glasses, probably from WalMart.
by rain xxx.xxx.213.26
March 21, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by SHAWN MARSHALL xxx.xxx.117.198
March 20, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
by Anonymous xxx.xxx.99.115
December 03, 2012
Was this provider's office too cold?
No, it was fine
Was this provider late to your appointments?
No, they were on time
Did this provider show attention to detail?
Kind of, but not very much
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.107.186
November 29, 2012
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this optometrist provide you with an accurate prescription?
Not at all, it was completely inaccurate and my vision was screwed up for weeks
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this provider answer all of your questions?
No, I left confused and frustrated
Would you recommend this optometrist to others?
No
by Anonymous xxx.xxx.51.183
November 07, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider answer all of your questions?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider rush your appointment?
No
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous xxx.xxx.69.253
November 05, 2012
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Map and Directions
1725 New Hope Church Rd, Raleigh, NC 27609