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Dr. Bruce Keenan OD PC

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Dr. Bruce Keenan OD PC
Dr. Bruce Keenan OD PC
(8 Reviews)
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1014 Amherst St Winchester, VA 22601
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Dr. Bruce Keenan is the best optometrist my family has ever had providing our total eye care. He truly cares about his patients and it shows through his thorough prognosis and insurance considerations. His bedside manner is excellent.
by Jo-Jo xxx.xxx.98.101
December 14, 2015
Just OK--Have worked with better Drs--seem high on billing and after I paid him in full he then billed my insurance as well
by Sam xxx.xxx.203.239
November 07, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.225.12
January 15, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.121.197
April 27, 2012
Was this provider's office easy to locate?
Fairly Easy
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
January 28, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
January 06, 2012
Would you recommend this optometrist to others?
Yes
Was this provider's staff friendly?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider always put the customer first?
Yes, they always put customers first
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
July 11, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
July 05, 2011
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Map and Directions
1014 Amherst St, Winchester, VA 22601