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Animal Emergency Services- Commack

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Animal Emergency Services- Commack
Animal Emergency Services- Commack
(14 Reviews)
> Get Phone Number & Directions
6230-C Jericho Turnpike Commack, NY 11725
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Visited AES early Sunday when our dog was experiencing difficulty breathing. We were the only ones in the waiting room but still waited at least 15-20 minutes. The attendants were pleasant but for some reason they almost seemed unsure of themselves, may be just bad vibes. The Dr. was also pleasant and did a quick exam and believed X-Rays were needed. We were quoted $480 for the X-Ray (our vet charges $95) since they must "send them out" to be evaluated. We opted not to have the X-Ray performed. We asked how much for the visit and were charged $125 (our vet charges $65, even on Sunday). If they had saved our dog I guess their services would have been priceless but we just felt we were being seriously taken advantage of due to the situation. It will be difficult to consider them in the future.
by Tex xxx.xxx.160.81
December 19, 2016
Took my 9 year old dog there having seizures for the first time EVER. My 2 year old son was with me scared to death about our dog Sasha. All they cared about was the $972 estimate and would barely even look at the dog until they were sure that we could afford it. We admitted the dog, paid the bill and 30 minutes later we got a phone call saying all their tests were done. They said they can nothing wrong with the dog. In the end, I payed $972 for 2 xrays and an in house blood test that took all of 30 minutes to do. When I discussed the bill they said "you didn't have to bring the dog here." These people use your pain and fear to commit "predatory billing." Take your chances waiting until your vet opens in the morning, these guys just want your "desperation money"
by Jay xxx.xxx.181.110
November 19, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Not at all; cheap and plastic
Would you recommend this provider to others?
Absolutely Not
Would you recommend this provider to someone who asks for a referral?
No
Did the waiting room furniture appear to be clean?
Mostly
Was the provider's staff welcoming to you?
Somewhat
by Anonymous xxx.xxx.96.43
May 06, 2014
I would never visit them again. I was very disappointed. From the moment we walked in with our very sick dog, not even in the middle of the night, but at 1pm in the afternoon with an appointment, we received not even a hello from the receptionist. The vet barely acknowledged our dog while doing an exam, immediately told us our dog was on deaths door, and hit us with a HUGE bill within 5 minutes. It only got worse and more un-compassionate from there when we attempted to question their course of treatment. We walked out knowing our pet would receive better care anywhere else…..The only kind employee was the vet assistant.
by Extremely Unsatisfied Customer xxx.xxx.177.233
November 17, 2013
by Anonymous xxx.xxx.84.222
July 13, 2013
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.85.85
May 29, 2013
On a Sunday evening, we had the unfortunate feeling that it was time to put our ferret to sleep. The staff was not only uncaring but rude. I would say very rude by the receptionist. It may only be a ferret to them but the love we had for the little guy was the same love people have for their cats and dogs. There was no compassion. When asking questions, the receptionist seemed annoyed. The whole vibe in the place felt so wrong that we had to leave. Unfortunately he will have to wait another night to visit our regular vet who is compassionate about our little guy. Don't go here to put your animal asleep. Especially if that receptionist that works Sunday evenings is on. I wish I got her name. So cold hearted!! When I asked to speak to the vet... annoyed again... Just rude, cold-hearted and seemed annoyed the moment we walk in the door. I guess they were hoping for a quiet night.
by Anonymous xxx.xxx.39.216
May 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.104.168
November 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.126.51
August 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.221.159
August 03, 2012
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Map and Directions
6230-C Jericho Turnpike, Commack, NY 11725