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The Animal House

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The Animal House

Buzzards Bay, MA

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The Animal House
The Animal House
(15 Reviews)
> Get Phone Number & Directions
21 Red Brook Road Buzzards Bay, MA 02532
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did the veterinarian allow you to stay with your pet at all times?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
August 31, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Were the kennels and holding areas clean?
Yes, they were spotless
by Anonymous
June 21, 2011
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Were the kennels and holding areas clean?
Yes, they were spotless
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
April 27, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you experience unnecessary pain during your visit?
No
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
April 08, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous
March 09, 2011
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Map and Directions
21 Red Brook Road, Buzzards Bay, MA 02532