Harwood Donna M DVM

Harwood Donna M DVM
Harwood Donna M DVM 77 Concord Road Keene, NH 03431
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Consumer Feedback

(77 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Donna is the best vet I have ever been to. We had a dog with a lot of health issues and had taken him to several area vets as well as Angell Memorial Hospital. Noone could tell us what was wrong. Donna was recommended to us by a friend and she was able to diagnose and treat him the same day. Unfortunately his condition was incurable, but she allowed us to have several more happy years with him. She is the most caring vet I have ever encountered and truly is in it for the love of animals. She is thorough and brilliant. Staff are great as well. I will never take my animals to anyone else!
by Jen xxx.xxx.18.61
April 22, 2014
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.171.121
March 03, 2014
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.174.191
February 18, 2014
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Was this animal hospital's staff friendly?
Yes
by nonya xxx.xxx.122.102
February 15, 2014
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it easy to make an appointment with this provider?
Yes
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.195.50
January 02, 2014
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by Robin xxx.xxx.6.78
December 27, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
by Amy xxx.xxx.255.118
November 10, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did you leave the office feeling satisfied with your visit?
Completely!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.95.166
October 10, 2013
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Vic xxx.xxx.136.118
September 10, 2013
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
by Anonymous xxx.xxx.218.163
August 31, 2013
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