Kindness Hospital for Animals

Kindness Hospital for Animals
Kindness Hospital for Animals 8451 State Highway 13 South Wisconsin Rapids, WI 54494
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
This facility is one of those "get-what-you-pay-for" type places. Yes the prices are incredibly cheap but the value is also quite cheap. I'm not sure this DVM is current on any common practices in the field and won't be returning for services here.
by Jeff xxx.xxx.208.2
September 26, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the waiting room chairs comfortable at this animal hospital?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.3.156
September 02, 2013
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.71.51
July 09, 2013
Was this veterinarian friendly?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider have reasonable prices?
Absolutely!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.200.197
March 26, 2013
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. My pets love it here and they are never anxious to leave (however it could be due to all the fun treats they get) . They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. i had a set of puppys and we used a different vet at the time , the pups came down with parvo . 1 died cause the vet we had said it was hopeless , i couldnt take it so i called this vet and he was able to save the other puppy . wish he was my vet to begin with then the other wouldnt have had to die .
by Anonymous
January 10, 2012
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
November 10, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Would you recommend this provider to others?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous
July 12, 2011
They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. This veterinarian was friendly to both me and my pet, which I thought was nice. They were very kind and welcoming. They always take the time to listen to me. I know they really care about me and what I have to say. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Anonymous
June 24, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
February 25, 2011
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