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Southerland Jon Dr DVM

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Southerland Jon Dr DVM
Southerland Jon Dr DVM
(7 Reviews)
> Get Phone Number & Directions
3911 East Kiehl Avenue Sherwood, AR 72120
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Environment
4 star average for Environment
Everyone is awesome and helpful.
by Donna a Springer xxx.xxx.194.30
June 25, 2020
Great Vet. He is very informative and easy on the pocketbook . Will never use another vet.
by Suzzanne xxx.xxx.65.62
August 07, 2015
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Was the office accommodating when booking an appointment?
Great
Are you going to visit this provider again?
Absolutely
Was this veterinarian friendly?
Extremely Friendly
by Anonymous xxx.xxx.117.132
June 25, 2014
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.78.138
October 01, 2013
Did this provider prominently display their diplomas or business license?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.75.35
January 12, 2013
My pug was seen by Dr. Southerland at the last minute--an emergency--because she had what the good doctor said may be parvo. She was 11 months old. When I brought her in she was in my arms, wrapped in a towel which we ('we' being my boyfriend and I who met up with me no more than 5 minutes later) hoped would serve as a sweet reminder of home to know that we will be back for her. Two days after we brought her in she passed away. We did receive a phone call from the doctor himself which is a plus in my book, however when we got her back there was the wrong name on the casket box, her eyes weren't closed, the IV was still in her arm, and she was in a garbage bag. Yes, they had written the wrong name on the box but at least they had our last name right. It's okay, we said. We'll overlook that, it's close... whatever. We brought her home, dug a hole and had the idea to wrap her up in the towel, (a sweet reminder of home) we opened the casket box to find a garbage bag... that they had put my baby girl pug in. We were outraged. My dog is not trash. Well, she wasn't going to be buried in that, so we opened the bag. Wrong towel. Her eyes weren't closed. The IV was still in her arm. We were livid. Absolutely 300% pissed off. Look in a thesaurus for synonyms to 'Angry' and add grief, that was us.

My precious Elizabeth died at the clinic and they didn't even have the decency to shut her eyes, take the IV out of her arm, make sure they had the right name on the box, and put her in something other than the average commercial black garbage bag that you can buy at any retail establishment. Do I recommend this veteranarian clinic? No. Will I go back? No, no I will definitely not. Do I find Kiehl Avenue Animal Clinic disrespectful? Yes, and insensitive and neglectful. This isn't the first time a furry family member has died there, you know.
by Jessica xxx.xxx.19.159
August 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.116.92
June 21, 2012
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Map and Directions
3911 East Kiehl Avenue, Sherwood, AR 72120