Etter Robert Dr

Etter Robert Dr
Etter Robert Dr 3007 Mountain Road Pasadena, MD 21122
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I have been taking my cats to Dr. Etter, for over 20 years, he is wonderful with my cats, and I just met his son who is just as wonderful as his DAD.
by Pam and Tom Hnyla xxx.xxx.114.49
November 13, 2015
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did this provider answer all of your questions?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Does the provider's staff treat you well?
Yes
by Anonymous xxx.xxx.73.215
May 13, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.211.228
August 01, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.98.102
July 30, 2013
Was this provider's office easy to locate?
Fairly Easy
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous xxx.xxx.98.131
May 27, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
by Anonymous xxx.xxx.73.226
March 15, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the waiting room chairs comfortable at this animal hospital?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's staff friendly?
Yes, they went above and beyond
by mph xxx.xxx.226.49
March 06, 2013
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They are so thoughtful and amazingly sweet, I just love this place. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by hess376 xxx.xxx.57.182
March 04, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did this provider listen to your input and concerns?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.185.118
February 18, 2013
I love Dr. Etter! He speaks to you in lay person terms and offers ways to help your pet without sending you to a specialist (my dog has skin issues). He is always willing to spend the time with you and your pet to be sure you understand how best to help- he is friendly and personable.

His staff knows me and my dog and cats when we walk in the door and we always feel welcomed.

I would recommend this office to anyone looking for care for their furry children.
by Patrice xxx.xxx.3.50
February 01, 2013
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