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Brookhollow Veterinary Clinic - Don Scarbrough DVM

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Brookhollow Veterinary Clinic - Don Scarbrough DVM
Brookhollow Veterinary Clinic - Don Scarbrough DVM
(40 Reviews)
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Elkhart Highway 1 1/2 Mi Palestine, TX 75801
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this animal hospital use current and safe equipment?
Yes
by Anonymous
November 30, 2011
Were the examining rooms clean and free of odor?
Yes
Would you refer this provider to a family or friend?
Yes
Did this veterinarian answer all of your questions?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this veterinarian friendly?
Yes
by Anonymous
July 23, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
by Anonymous
July 16, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
July 07, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 05, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this animal hospital use current and safe equipment?
Yes
by Anonymous
June 16, 2011
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
by Anonymous
June 10, 2011
Don is great - always professional and caring and prices are more than reasonable. He has taken care of my animals for almost 30 years now!
by Anonymous
May 27, 2011
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous
May 13, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider offer flexible appointment times?
Yes
by Anonymous
March 30, 2011
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Map and Directions
Elkhart Highway 1 1/2 Mi, Palestine, TX 75801