County Veterinary Hospital of St Charles

County Veterinary Hospital of St Charles
County Veterinary Hospital of St Charles 1416 South 1st Capitol Drive Saint Charles, MO 63303
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Would you recommend this provider to others?
Absolutely Not
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Was this provider's staff friendly?
Yes
Does the provider's staff try to be helpful?
Somewhat
How would you compare this provider to others in his/her field that you have visited?
Not good
by Vet did not know how to treat my Golden Retriver, so I kept going back, my dog was very sick, and rather tell me he did not know what was wrong, he made my dog suffer longer than he should have.I di dgo to another vet. My dog had pancreatitis,& I had to have him put to sleep. xxx.xxx.104.229
June 21, 2014
This veterinarian was extremely friendly, and paid attention to both me and my pet. They really made the extra effort to make us feel welcome and at home. Parking is easy and accessible for convenience. They go out of their way to make everyone feel equally respected and cared for. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I thought their pricing was very fair. I have been returning to this office for several years and have reccommended it to everyone who will listen!
by The Card's xxx.xxx.59.98
August 16, 2013
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was the waiting area spacious?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider have reasonable prices?
They were decent, but not very affordable
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.84.29
May 25, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.203.204
May 04, 2013
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider promptly return your phone calls?
Yes
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.208.221
October 08, 2012
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider have reasonable prices?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by donna xxx.xxx.145.113
September 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by evelyn white xxx.xxx.54.4
June 05, 2012
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
January 14, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you experience unnecessary pain during your visit?
No
Was this veterinarian friendly?
Extremely Friendly
by Anonymous
November 30, 2011
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were the waiting room chairs comfortable at this animal hospital?
Yes
by Anonymous
May 07, 2011
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