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Hill Kenneth W Dr

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Hill Kenneth W Dr
Hill Kenneth W Dr
(71 Reviews)
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603 Highland Avenue Southeast Hickory, NC 28602
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Consumer Feedback

(71 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
August 01, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything.
by Anonymous
July 18, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
July 11, 2011
We've been going to Dr Hill for about 12 years. He is a nice, compassionate vet who obviously loves animals. He staff is very efficient and caring. Though there are many other vets in our area- I highly recommend Dr Hill. As stated before- his office is quite old and w/o all the frills- but we want to pay for the care given and not his mortgage on a fancy office! We highly recommend this vet.
by Anonymous
June 27, 2011
Were the kennels and holding areas clean?
Yes, they were spotless
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
June 23, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the kennels and holding areas clean?
Yes, they were spotless
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Would you recommend this provider to others?
I Already Have
by Anonymous
June 11, 2011
We started seeing Dr. Hill about 18 years ago. He, his son, and their staff always go the extra mile to make me feel cared for. He is very respected by his staff. He has been in practice many years so his building is older. However, I would prefer an excellent vet like Dr. Hill in his old building over an incompetent vet in a new office anyday! His son, Michael Hill, just finished school and has joined his father at the practice. Like father, like son...they both show such compassion and concern for our animals.
by Anonymous
May 30, 2011
Was the waiting area spacious?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
May 23, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
April 13, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 21, 2011
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Map and Directions
603 Highland Avenue Southeast, Hickory, NC 28602