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Allcare Animal Hospital

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Allcare Animal Hospital
Allcare Animal Hospital
(15 Reviews)
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7252 Renner Road Shawnee, KS 66217
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Anonymous xxx.xxx.81.148
March 05, 2014
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Was your pet well taken care while being boarded here?
Absolutely not! My pet looked terrible and obviously not well taken care of
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous xxx.xxx.197.201
April 07, 2013
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Was this provider's staff friendly?
Friendly Enough
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
by Anonymous xxx.xxx.197.214
April 07, 2013
I took my Brittany Spaniel, whose name was Ava, to see Dr. Verona Chaffin
at Allcare and I was very disappointed with the care provided.
I felt Ava was quite ill when I took her in and Dr. Chaffin didn't even take her temperature. She said Ava had fleas and that this was why she was not feeling well. She sold me some very expensive flea medication.
I took Ava back to see Dr. Chaffin a month later because Ava's condition was getting worse and again Dr. Chaffin did not take her temperature. This time she said that she thought it was arthritis and that I should try giving her an anti-inflammatory drug such as rimadyl.
Ava's condition was still getting worse so I took her to see another vet about a month later and this time the new vet took her temperature. She said Ava had a 104 degree temperature and that I should take her to the
emergency vet hospital for more tests. I took Ava there and had several tests done and they said that she had advanced pneumonia and that 75% of her lungs were dead. They recommended to euthanize her.
I feel like if Dr. Chaffin had taken Ava's temperature the first or even the second time I took Ava to see her, Ava might have been given antibiotics and still be alive today.
by Gary Huffaker xxx.xxx.85.176
December 11, 2012
Was your pet anxious to leave this veterinarian's office?
Extremely anxious! My pet was so relieved when we left
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did this provider use excessive foul language?
No
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous xxx.xxx.85.176
November 29, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider promptly return your phone calls?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by CAS xxx.xxx.78.151
October 20, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
Not too much, but somewhat
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.60.33
September 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.133.11
August 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.135.253
July 16, 2012
Was the waiting area spacious?
No, but I can always find a seat
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
March 12, 2012
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Map and Directions
7252 Renner Road, Shawnee, KS 66217