Clinton Animal Hospital

Clinton Animal Hospital
Clinton Animal Hospital 9414 Brandywine Road Clinton, MD 20735
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Very good vets. Very satisfied.
by Gloria xxx.xxx.0.149
November 20, 2014
I have a dog that LOVES to go to this vet
by ms maye xxx.xxx.25.211
October 25, 2014
Vet is very pet and people friendly - good bedside manor and very empathetic.
by Nellie Shamlin xxx.xxx.96.172
September 20, 2014
Was this provider late to your appointments?
No, they were on time
Did this veterinarian have a large selection of medication available for your pet?
They had some medicine, but it really needed to be restocked
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
by Anonymous xxx.xxx.95.181
March 25, 2013
Does this provider have helpful information available online?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Does this provider treat their staff well?
Kind of, but not very well
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.218.43
March 07, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the waiting room chairs comfortable at this animal hospital?
Yes
by Anonymous xxx.xxx.121.22
October 02, 2012
I read in another review that someone had an issue with Monica. Monica is no longer employed by Clinton Veterinary Hospital. Please contact Dr. Debretsion and his staff, if you have any questions or issues with the hospital. They will be more than happy to help you!!
I have been going to them for a few years now and I am VERY happy with the service I receive.

They paid close attention to me and all of my questions were answered. Their staff is VERY friendly and professional. All my questions were answered.. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return.
by 4 people 3pets xxx.xxx.217.137
September 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.149.156
August 18, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.10.104
April 17, 2012
The original veterinarian retired. He was a great guy and his staff was friendly. The new owner/vet is fine but I don't care for the new way of doing things. The front staff is often pleasant but the new staff member Monica is quite rude and makes it clear that she is annoyed with asking questions. Basic phone etiquette is lacking and for me CUSTOMER SERVICE is major.Of course a Vet can not be chosen based off of the front office staff alone but this along w/ the downhill experience, it's not the place for us.
They paid close attention to me and all of my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met, but they didn't make any extra effort. The office was very easy to locate. I didn't have any trouble finding it at all.
by Downhill xxx.xxx.35.39
April 12, 2012
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