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Better Balance Counseling

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Better Balance Counseling
Better Balance Counseling
(7 Reviews)
> Get Phone Number & Directions
1408 8th Street Alamogordo, NM 88310
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Consumer Feedback

(7 Reviews)
Service
1 star average for Service
Environment
2 star average for Environment
Recommended
1 star average for Recommended
Value
1.5 star average for Value
Expertise
1 star average for Expertise
Staff
1 star average for Staff
Brenda Abercrombie counseled myself and others I know with wise and Godly counsel. I am very thankful for her.
by C Coon xxx.xxx.129.210
August 03, 2022
She has been a huge help to me. I have seen her several times over last few years for Christian counseling. Very biblical and compassionate.
by KH xxx.xxx.88.97
September 24, 2020
Did you feel that this counselor was understanding?
No
Did this counselor show genuine concern for your situation?
Not at all! I didn't feel like they cared about me at all!
Did you leave feeling satisfied with your visit?
No, I left with more problems than I came with!
Is this provider willing to pursue advice from other providers when necessary?
No
Did this Provider let you know upfront what the approximate cost of the services would be?
No
by Anonymous xxx.xxx.19.104
August 26, 2014
I would not tell anyone I know to go to this place for help. This place hurt me so bad that I don't think I will ever get over it in my life. They caused me so much damage and I would never want anyone I know to go through that. I was so much worse off after I went there than before I started there. My feeling is that they don't seem to know what they are doing and I would tell others to not go there but that is what I believe from what they did to me.
by Worse off xxx.xxx.110.66
May 28, 2014
One thing I noticed right away about their office was how dirty it was. I'm usually not bothered if everything's not perfectly clean, but it was really dusty and dirty in the office and waiting room. Also the furniture looked like it came from a garage sale. Whenever I called with a question or concern, the counselor was abrupt and rude, and acted like I was bothering her. I avoided calling because I didn't want to feel like a bother. It's my opinion that they are just in business to make lots of money, and not to help people. I didn't feel welcome there. Every time I had a session I had to remind the counselor why I'm there and what happened last time. It made me feel like she doesn't really care about me or listened to me while I'm there.
by Unidentified xxx.xxx.17.156
February 11, 2014
Whenever I called with a question or concern, the counselor rushed me and made me feel like I inconvenienced her for calling. She was abrupt and unpleasant on the phone. I avoided calling because I didn't want to feel this way. I was so disappointed with the dirty condition of the office while I was there. The furnishings looked like they came from a thrift store, and so uncomfortable that my back started to hurt. The counselor didn't listen to anything I had to say! Whenever I tried to talk, she either interrupted me or yawned and looked uninterested. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone.
by Client xxx.xxx.110.202
January 08, 2014
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did they follow up with you after your appointment?
No, but they said they were going to!
Was this provider's office easy to locate?
Fairly Easy
Did this provider answer all of your questions?
None of my questions were answered
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous X xxx.xxx.52.228
November 26, 2013
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Map and Directions
1408 8th Street, Alamogordo, NM 88310