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Hope Tree

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Mental Health Counseling

Pocatello, ID

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Hope Tree
Hope Tree
(5 Reviews)
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109 North Arthur Avenue Pocatello, ID 83204
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Staff
4 star average for Staff
Value
5 star average for Value
Did this counselor provide a comfortable chair for you during your session?
Yes
Did this counselor answer all of your questions?
Every question I had was answered thoroughly
Did this counselor have an open, accepting attitude towards you?
Definitely
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Did this provider give the impression that they cared about your concerns?
Yes
by Anonymous xxx.xxx.28.200
September 30, 2014
Was the advice this counselor provided helpful?
Absolutely! I received the most helpful advice I ever have!
Did you feel that this counselor was judgmental?
No, they were not judemental at all
Was this counselor friendly?
Extremely Friendly
Did this provider spend time asking questions and listening to you?
Definitely
Was this provider's staff friendly?
Yes
by Alex Barney xxx.xxx.135.217
April 02, 2014
Did this counselor answer all of your questions?
No, I left confused and frustrated
Did this counselor provide a comfortable chair for you during the session?
Not at all; cheap and plastic
Does this provider offer flexible appointment times?
Yes
Would you recommend this counselor to others?
Absolutely Not
Does this provider maintain a professional appearance?
No
by Janet Harris xxx.xxx.134.232
February 15, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you leave the office feeling satisfied with your visit?
Yes
Was the waiting area spacious?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.161.2
October 24, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were you able to relax during your appointment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.5.2
August 22, 2013
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Map and Directions
109 North Arthur Avenue, Pocatello, ID 83204