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From the Heart

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From the Heart
From the Heart
(7 Reviews)
> Get Phone Number & Directions
4407 Segovia Drive Pasco, WA 99301
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
2 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
From the Heart has provided my father with excellent care. They treat us as their own family and help us in times of need. They have exceeded our expectations and i would recommend them to anyone looking for good care for their dependent loved ones.
by Leanne xxx.xxx.197.214
June 03, 2015
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Did this provider show attention to detail?
Absolutely
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Do you think that the provider's staff are well trained?
Yes
Would you recommend this nursing home to others?
I Already Have
by zak xxx.xxx.83.219
March 26, 2014
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Are you going to visit this provider again?
Without a doubt!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.158.253
May 15, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
January 27, 2012
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Were the restrooms clean at this provider's office?
No, they were disgusting
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
by Anonymous
December 11, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
May 02, 2011
Did this provider rush your appointment?
No
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
March 29, 2011
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Map and Directions
4407 Segovia Drive, Pasco, WA 99301