Parsonage Cottage Senior Residence

Parsonage Cottage Senior Residence
Parsonage Cottage Senior Residence 88 Parsonage Road Greenwich, CT 06830
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Consumer Feedback

(2 Reviews)
Staff
3 star average for Staff
Environment
4 star average for Environment
Service
4 star average for Service
Expertise
2 star average for Expertise
Recommended
4 star average for Recommended
Was this senior care facility's staff friendly?
They were decent
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Would you refer a friend or family member to this senior care facility?
Yes
by Anonymous xxx.xxx.217.128
September 19, 2014

From outside, it looks nice. Windows are missing covers and grounds are not taken care of, the back is just a mess with old grills and flipped over tables. On the inside the floors are very scratched and smells very unpleasant. The dining room is very clean but the wall paper is peeling and the ice machine does not work. Took a tour of the place about 2 weeks ago , and absolutely disgusting. Even a lamp in the back of the dining room is broken and was just glued together, i was in such disbelief. Now to the staff, The aides are WONDERFUL, they greet you very nicely and they seem to always be busy. this is quickly ruined by rude administration. Penny was screaming at her assistant and a obnoxiously rude Tammi. No sense of leadership or compassion for the job. seem to care more about themselves than the residents or place itself. Brochure claims they have a gym and computer center for resident but it looks like its used all for storage. DO NOT BOTHER LOOKING AT THIS PLACE.
by joan xxx.xxx.31.32
April 05, 2013
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