Brooks Animal Clinic

Brooks Animal Clinic
Brooks Animal Clinic 3600 Westrick Road East China, MI 48054
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Brenda xxx.xxx.30.128
July 30, 2013
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Would you recommend this animal hospital to others?
I Already Have
Was this animal hospital's staff friendly?
Yes
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
by Anonymous xxx.xxx.158.142
January 31, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Would you refer this provider to a family or friend?
Yes
Was this provider late to your appointments?
No, they were on time
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.146.149
November 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.113.238
May 17, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
February 25, 2012
Are you going to visit this provider again?
Without a doubt!
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider answer all of your questions?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
February 14, 2012
I can always count on this veterinarian to be there for me, whether it is to answer a late night phone call or come in for an after-hour emergency. Their dedication to their clients is unparalled to any other vet I've been to. I was given a polite greeting when I walked in. It was nice to be acknowledged. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Anonymous
January 19, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
October 05, 2011
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
September 19, 2011
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. The kennels and holding area for pets were so clean and spotless, I would recommend them for sure if you need to leave your pet for a few days. When comparing them to others I have visited for the same condition, they are among the best I have seen. They always make sure to return my phone call as soon as possible. They've never left me waiting.
by Anonymous
September 15, 2011
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