Hampton Veterinary Hospital

Hampton Veterinary Hospital
Hampton Veterinary Hospital 176 Montauk Highway
Speonk, NY 11972

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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
<url removed> was amazing! He helped my dog when our other vet gave up.
I would recommend him, not the other vet. He said my dog had an allergy when it was cancer.
by Bailey
XXX.XXX.8.48
This office is running a disgusting business. Dr. Wen had been treating our 1.5 year old boxer for "IBD" with his herbal medicine and steroids for three months. He was doing better and responding to the steroids and we were weaning him off them. Then our dog suddenly stopped eating and vomiting we took him to Dr. Wens office and ordered an XRAY because we knew it was something different this time (usually he responds to the steroid increase very quickly and was doing so well for 2 months). We had an XRAY done by "Dr. G" who told us that there was "just gas" in him and prescribed him infection meds and increase of steroids. After 2 weeks of calling their office to their RUDE receptions not relaying messages to the vet and ignoring our calls in between the 2 other visits that we brought our dog in with him shaking on the floor we were told he was just cold. I kept calling the office after looking up symptoms online and asking "Could it be this" you can't just sit around and watch your dog suffer. Their response- its the IBD it just takes some time. Then my dog died at the ER they did an ultrasound and said "your dog had a toy in him he did not die from IBD." We called Dr. Wen livid he said he would check the XRAY that was done two weeks prior and call us back. He reviewed the chart and said "I am so sorry I see the toy" ... My dog had a toy in him for 2 weeks and was suffering the entire time. He went to the vet multiple times that week without them diagnosing him and just ignoring our questions as if we were a hassle. They admitted fault 100% then when dealing with Dr. Wen's wife/ office manager she changed her whole story told us that we declined treatment or a further XRAY (but yet-- the toy was visible from the first XRAY as per Dr. Wen and we kept calling and brought him back multiple times). How dare these people try and cover up their tracks and then blame our dog dying on us refusing treatment absolutely not. These people are incompetent and should not be allowed to touch animals. We will be reporting them to NYS licensing department. Also, If your dog has died as a result of their negligence consider suing in small claims court. Do not let these people get away with this.

For complaints about this office please do not let them keep committing malpractice and covering up their tracks! <url removed>
by michelle
XXX.XXX.64.179
This Vet barely gave us any information at all. We're going to have to go elsewhere to get our questions answered. The front desk staff was not friendly. The Vet was essentially non-verbal & spent two minutes with our dog and never touched her. He left the office & never returned, giving us no opportunity to ask questions. He sold us his magic, mysterious Chinese Herbs but couldn't be bothered speaking with us or examiningg our dog. Advise: Go someplace where they actually care.
by Binky's Dad and Mom
XXX.XXX.219.82
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did the waiting room furniture appear to be clean?
Yes
Does the provider's staff try to be helpful?
Mostly
by Anonymous
XXX.XXX.175.157
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
by Anonymous
XXX.XXX.126.189
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did you feel that your waiting time was acceptable?
Somewhat
Were the staff members able to answer your questions?
Some
Are you going to visit this provider again?
Probably
by Anonymous
XXX.XXX.79.201
Would you recommend this provider to others?
No
Were the waiting room chairs comfortable while waiting for your pet?
Not at all; cheap and plastic
Did this provider seem knowledgeable and competent?
Yes
Would you recommend this provider to someone who asks for a referral?
Probably not
Was the personalities of the staff well suited to a holistic approach to care?
The staff was rude and rushed.
by ANONYMOUS
XXX.XXX.97.251
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Would you recommend this provider to others?
I Already Have
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
Did your provider ask holistic type questions and comment about aspects of care that might affect you outside of their specialty?
I was impressed that this provider took notice of areas outside of their specialty that might help me.
Does this provider offer flexible appointment times?
Mostly
by Anonymous
XXX.XXX.88.167
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
No
Did you leave the office feeling satisfied with your visit?
Not really
Was the provider's staff helpful and knowledgeable?
Not really
How would you rate your experience with this provider?
Not very good
by Anonymous
XXX.XXX.210.161
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did you leave the office feeling satisfied with your visit?
Completely
Was this veterinarian friendly?
Yes
by Anonymous
XXX.XXX.94.68