St Peters Surgery and Endoscopy Center

St Peters Surgery and Endoscopy Center
St Peters Surgery and Endoscopy Center 1375 Washington Avenue Suite 201 Albany, NY 12206
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Service is good and caring, but the first thing you noticed is the soiled waiting room chairs. Most had stain spots on them and needed cleaning or replacement. I was surprised when I saw the chairs. It's unlike St.Peters to overlook this cleaning detail,.
by Luz xxx.xxx.153.105
April 10, 2017
The staff at St. Peters surgery center were amazing. They were attentive, answered all my questions, listened to my anxieties and talked me through the entire process. They were patient and caring and so understanding. If you have to have out patient surgery this is the ONLY place to get it.
THANK YOU TO THE NURSES, Doctors and staff. This patient greatly appreciates all that you do.


by Anonymous xxx.xxx.205.96
April 09, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.186.149
April 28, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was the waiting area spacious?
No, it was rather cramped
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did they follow up with you after your appointment?
Yes.
by Anonymous
February 19, 2012
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I got an appointment quickly. I've never had to wait too long. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.
by sgr
December 20, 2011
The nurse did not inform me over the phone interview of certain tests that were mandatory before the surgery. As if I wasn't stressed out enough. They really need better nurses here. I have never had surgery before so I didn't know the protocol and it was not explained to me, therefore my surgery was held up and everyone was waiting on me. If they had told me over the phone the important things I needed to know, then it would have been on time. Though I am glad they didn't try to charge me for the extra time because I wouldn't have paid it. It could have easily been avoided had they told me when they called me. Overall it was a shitty experience.
by Sarahmarie
August 11, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you spend a lot of time in the waiting room at this surgeon's office?
Absolutely not! I was seen right away!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
July 06, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I'll definitely be going back. I didn't have a bad experience. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I will definitely recommend them to people I know. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They have really great customer service here. They always put their customers first, regardless of the situation.
by Andy
March 01, 2011
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