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Animal House Veterinary Clinic

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Animal House Veterinary Clinic
Animal House Veterinary Clinic
(46 Reviews)
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416 Dover Road Clarksville, TN 37042
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Consumer Feedback

(46 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
by Anonymous xxx.xxx.36.200
July 01, 2013
Were you able to relax during your appointment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did the veterinarian allow you to stay with your pet at all times?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.169.198
May 03, 2013
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's staff friendly?
Yes
Was this provider late to your appointments?
No, they were on time
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.54.183
April 19, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.174.80
April 02, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.136.135
March 27, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
by Anonymous xxx.xxx.50.67
February 04, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Gabby xxx.xxx.173.212
January 15, 2013
When I first walked in, as most of the previous comments stated, everything was beautiful inside and out. However, I came to find out that just because the place itself was very inviting did not mean the people were! The girls at the front desk are rude in that they hardly aknowledge you or your pet and when they do they aren't exactly pleasant. The doctor we had was great at first until I found she was not exactly upfront with me at all about the costs of her services. She took it upon herself to do EXTRA procedures during my animal's check up without warning me that they'd cost. I thought this was very unprofessional and quite rude when I found out I was completely over charged. She gave me a money figure of what my animal's medication would cost and it was definitely over that. Why can't they just be upfront? So later I call back to ask if there's any way these charges could be refunded and just as before, the girl on the telephone was not pleasant and acted like I was stupid. Is the customer not always right???
by Kate xxx.xxx.172.134
December 20, 2012
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this animal hospital use current and safe equipment?
Yes
Did this veterinarian answer all of your questions?
Yes
by Anonymous xxx.xxx.132.65
December 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.116.47
August 02, 2012
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Map and Directions
416 Dover Road, Clarksville, TN 37042