Timpanogos Animal Hospital

Timpanogos Animal Hospital
Timpanogos Animal Hospital 815 S Main St Pleasant Grove, UT 84062
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(8 Reviews)
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by greg xxx.xxx.181.215
May 13, 2015
Such a great facility. I walked in with my dog who looked like she was on the brink of death. The doctor was so throughout. He truly admitted that he couldn't tell what was wrong with her jut by looking at her. I understood that because there were no obvious signs to her ailment. He, himself was worried about her. He informed me that she needed to have blood work done. He let me know if he didn't find anything wrong with her that way, that there was a series of tests that needed to be done. He took her back immediately and treated her like she was the most important animal there. The nurse didn't know exactly how much it would cost. She gave me an estimate that only varied $100. I understand things happen in the back that I know nothing about. That being the whole reason I take my animals to the vet. I don't necessarily know why it costs as much as it does to have an animal be seen by a vet , but it is in very close comparison to when a person goes in to see a doctor. The prices are high. He called me immediately and told me that the blood-work showed no signs of any illness. He quickly asked permission to do an immediate ultrasound, due to what seemed her deteriorating health. The nurse once again let me know an estimate of the costs. My dog is big and I get that sometimes she requires more work than a small dog (equaling more money). He then called me immediately with her results. Letting me know the test was inconclusive. I picked her up and he told me he would like to conduct the ultrasound again FREE of charge as soon as they opened the next morning, so that he could make sure that he didn't miss anything. I brought her back in the morning, they took her right back. The test was again inconclusive, all while my dog is almost too sick to walk. He took me into a waiting room and told me how important this issue was to him and how badly he really wanted to figure this mystery out. I could not have asked for anything more than that, finally a doctor that treated my dog like it was his own. He then asked if he could take some x-rays of her. The nurse came in and told me what the estimated cost was and she was spot on. The doctor called me after the x-rays were done and with a very upbeat tone. He finally had figured out what was wrong with my dog, and why it made sense that he didn't find anything earlier. I went to pick up my dog, and I was so elated! She was back to her old self, they were so throughout in explaining her medication to me and talking about it as long as I needed. It ended up costing $900

Yes, that's a lot of money in a few short days. Bu,t we knew going in it could be expensive. This wasn't a quick fix. I'm from Nevada, and I will tell you, compared to the vet costs out there Timpanogos Animal Hospital was very comparable. He isn't a dog pound, where you might be able to get mediocre cheap care for your animal. Those tests, the doctors time and the time of his employees aren't cheap. It is what it is, so for those of you who were upset about his prices I completely understand your disappointment, but don't give the doctor a bad name for it. It isn't his responsibility to lower his prices according the every customers specific monetary situations. I could have gotten those tests done anywhere else for the same price, but I promise I may not have been able to find the same care and one on one attention that he gave my dog, anywhere else.

I will definitely recommend this animal hospital and will continue to take my dogs there.
by Mel xxx.xxx.230.124
October 24, 2014
by Anonymous xxx.xxx.82.62
July 17, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.81.175
April 17, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.154.68
August 29, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous xxx.xxx.100.210
May 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.112.41
April 19, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
March 01, 2011
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