Riverside Veterinary Hospital Inc - Dr Paul Ritch Dr John Maxwell Dr Shannon St

Riverside Veterinary Hospital Inc - Dr Paul Ritch Dr John Maxwell Dr Shannon St
Riverside Veterinary Hospital Inc - Dr Paul Ritch Dr John Maxwell Dr Shannon St 2099 North Causeway Boulevard Mandeville, LA 70471
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.154.18
January 21, 2013
Been taking my two dogs to this Vet for a few years and am unimpressed every time I go -- and a family member of mine recommended them! In a word they are: PERFUNCTORY. They are aloof, dismissive of information you provide to them, and just want to gives shots and prescribe drugs -- there is no listening (I'm mean, they let you talk, but they are not taking the information in at all) just foregone conclusions. My little dog has had smelly ears for years and when I took him in and told the vet about it -- with my dog on the steel table -- the vet said, "oh, I don't think it's that." He didn't bother to so much as bend down, look, sniff, or anything -- just dismissed my info. Now, a year later my dog has a ear hematoma, which is like a big boil on the inside of his ear; these are typically caused by ear infections, which can often give off a smell. HELLO DOC I JUST DID YOUR JOB, but guess what, Riverside is Fired!
by nw xxx.xxx.206.137
December 12, 2012
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the waiting room chairs comfortable at this animal hospital?
Extremely comfortable; I could have fallen asleep
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.132.195
November 10, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.72.153
August 15, 2012
They answered all of our questions. Dr. Shannon was very friendly and professional. She found the reason for my cat's problem. I am very satisfied.
by cher704 xxx.xxx.47.111
July 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.75.57
June 02, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office too cold?
No, it was fine
by Anonymous
January 20, 2012
I love the staff at Riverside Veterinary Hospital. They are kind and caring, and they never keep me waiting long. Dr. Ritch is more than just my dogs' "doctor" - he is their friend. He knows that our dogs are a part of the family and he treats them with the compassion and thoroughness I expect. He listens when I tell him something is wrong even if it is not obvious to someone else, and he respects my healthcare decisions for them.
by Anonymous
December 27, 2011
Are you going to visit this provider again?
Without a doubt!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
September 07, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
by Anonymous
May 05, 2011
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