Village Pet Hospital

Village Pet Hospital
Village Pet Hospital 17 Riordan Road Bella Vista, AR 72714
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the waiting room chairs comfortable at this animal hospital?
Yes
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Bonnie Medved xxx.xxx.29.147
February 25, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Budsmom xxx.xxx.127.107
July 31, 2012
I thought their pricing was very fair. I have been to other places that charge an arm and a leg and I was happy to see that they weren't one of them. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. The vets and staff here were so nice and helpful; I have already told my loved ones that they should start coming here. The examining rooms at Village Pet Hospital's office were immaculate. You could practically eat of the floor if you wanted to. There were no bad smells and everything seemed really sterile. This veterinarian was so incredibly compassionate when my pet was sick. They consoled me when I was upset and even gave me a hug. I have had pets all my life and have never found a veterinary office this good.
by Anonymous
February 14, 2012
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
January 24, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
December 16, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen.
by Anonymous
August 09, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider offer flexible appointment times?
Yes
by Anonymous
August 07, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
July 07, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Would you refer this provider to a family or friend?
No, I wasn't impressed
Was this provider's office clean?
It was satisfactory
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Were the examining rooms clean and free of odor?
Yes
by Anonymous
February 25, 2011
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