Cat Hospital of Ocean County

Cat Hospital of Ocean County
Cat Hospital of Ocean County 508 Brick Boulevard Brick, NJ 08723
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.122.197
July 27, 2014
I don't understand how this place is still in business. I have had nothing but problems with them over the years. I stopped taking my cat there when it was clear to me that all they cared about is making money. I decided to give it one more shot, mainly for the convenience of the location. What a huge mistake! The receptionist was SO rude, heartless and inconsiderate. I hung up the phone with her crying. When you have a sick pet, you look for compassion. That is something you won't find here. I found a vet nearby who is much nicer, has a much friendlier staff, who's office is cleaner and more up to date, and makes us happier all around. I wouldn't recommend anyone go to this office!
by Anonymous xxx.xxx.67.72
February 06, 2014
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was the waiting area spacious?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.207.231
December 18, 2013
Were the examining rooms clean and free of odor?
Absolutely not, they were disgusting and smelled so bad!
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider's staff friendly?
No, they were rude
by n xxx.xxx.87.211
September 01, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.71.115
July 26, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
March 12, 2012
Were the waiting room chairs comfortable at this animal hospital?
Yes
by Anonymous
April 13, 2011
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Does this provider use current and safe equipment?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
March 12, 2011
Everyone in my community knows that they are the absolute best in the field. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Their equipment was very advanced and sophisticated. I was very impressed.
by Anonymous
March 07, 2011
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