Center for Pain Management

Center for Pain Management
Center for Pain Management 223 Stoneridge Drive Columbia, SC 29210
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Consumer Feedback

(3 Reviews)
Service
3 star average for Service
Environment
2 star average for Environment
Staff
2 star average for Staff
Recommended
1 star average for Recommended
Expertise
2 star average for Expertise
All staff was not rude, but they didn't go out of their way to make me feel welcome. The PT group by Russell was cold and not friendly . I didn't feel at home here. I feel like my PT training was not specific to my problems. Favoritism was very apparent during my 5 week required treatment. The four-week PT was allowed after graduation, but trainer told me he could not talk to me and if I had a problem to talk to his manager who just happened to be his wife. The doctor answered none of my questions, nothing was accomplished, and I felt worse when I left. I requested alternative medication to help with pain issues, thus he assumed I was requesting additional pain medication. He barely gave me any information at all. I was not informed about the purchase of a Tens unit requirement by Russell nor one other staff member. They were not informed about the purchase and procedures required by Medicare. I am now on my own to research to get my questions answered. I would never refer any of my family and friends to go here. If I had known how terrible they were I never would have gone. The only professional there was Clair, the OT therapist.
by Judy Burgett xxx.xxx.187.30
July 03, 2014
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous xxx.xxx.10.110
November 27, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.226.54
April 11, 2012
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